Shipping policy
Last updated: January 13, 2026
Shipping to the United States
We process and ship all orders within 1β3 business days after the purchase is completed.
We use reliable shipping providers to deliver your order. Most products are shipped directly from third-party suppliers managed through Zendrop.
Estimated Delivery Times
Orders shipped within the United States do not incur additional customs duties or import taxes for the customer.
Estimated delivery times vary depending on the shipping origin:
π Products shipped from U.S. warehouses:
Typical delivery time is 3β5 business days after dispatch.
π Products shipped from international warehouses (e.g., China):
Estimated delivery time is 10β15 business days after dispatch.
π Please note that these delivery times are estimates, not guarantees, and may vary due to seasonal demand, inventory availability, external conditions, or holidays.
During peak seasons such as Black Friday or Christmas, delivery times may be longer than usual.
Shipping Costs
Shipping costs are displayed and calculated at checkout before payment is completed.
Ferreslod is not responsible for any additional costs that are not included in the total amount paid at checkout.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number.
You can use this number to monitor the status and location of your package.
Once an order has been shipped and a tracking number has been issued, transportation responsibility lies with the shipping carrier. In cases of significant delays or lost packages, we will review each situation individually and provide an appropriate solution when applicable.
Shipping Restrictions
We currently ship within the continental United States only.
Shipping to remote areas, Alaska, Hawaii, or P.O. Boxes may be subject to additional delivery times or restrictions.
We ship only within the United States.
We are not responsible for orders delivered to incorrect addresses provided by the customer.
We do not guarantee delivery by specific dates.
Delays Beyond Normal Delivery Times
If your package is taking longer than estimated, please contact us at:
π§ ferreslod@gmail.com
Due to external transportation and logistics factors, unexpected delays may occur that are beyond our control.
Damaged or Incorrect Shipments
If your order arrives damaged or incorrect, please contact us immediately with clear photos and your order number so we can assist you as quickly as possible.
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